FAQs

How much are the shipping costs?

The shipping costs are €6.95.

Are there always shipping costs?

Certainly not! We often have discounts on shipping costs and shipping costs are even free for all orders over €50!

Check our homepage or social media for possible discounts.

Can I still cancel my order?

As long as the order has not yet been shipped, it can still be canceled. In this case, it is best to call us so that we can cancel the order quickly. Go to the contact page for our telephone number.

What is your return policy?

Our returns policy can be found under the “returns” page.

Who can I contact in case of problems with the product?

Yes, you can send us an email 24/7 and we can also be reached by telephone from 10:00 AM to 5:00 PM. You can also send us a WhatsApp on the same telephone number. See the “contact” page for more information.